The Gray
 

The Gray Hotel Milan

Stylish and creative design in the heart of Milan

Via San Raffaele 6, 20121 Milan, Lombardy. Italy

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The Gray - Témoignages _br_nbsp;

Conseils d'initiés du client mystère

What's this?

16 septembre 2011

Les 3 meilleures raisons de séjourner dans cet hôtel:

  1. Brilliant location! In the centre and only a few steps from the Duomo.

  2. Lovely open terrace on the second floor for al fresco dining in an urban setting. 

  3. Wonderfully modern yet comfortable rooms and suites!

Aperçu :

The Gray is not your usual modern hotel. It is seductively sexy and chic.
Full details

The hotel has everything a short break hotel should have in a city and much more. With so much choice of activity in the city, to be able to so easily pop back to the hotel for sanctuary is a huge bonus. The service is caring and the food excellent. It is a good choice that really ticks all the boxes – totally fit for purpose.

Guests' Comments

Thank you for making my stay so personal, whilst flights where cxl due to the Volcanic Disaster.All staff went out of there way to ensure I was looked after at the highest level.I will definitely return to your hotel and recommend it to everyone.

Kerrie Nelson, Australia

Thank you for your kindness and hospitality. We were very touched by your attention, care and willingness to cooperate. Stay in your hotel was a pleasant and memorable despite some problems with ac. No doubt the next time we will choose your hotel.

Tatiana Tarasova/Sergey Demin, Russia
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Explication du client mystère :


Pour Small Luxury Hotels of the World (SLH), le processus d'inspection est très important et nous pensons qu'il est plus efficace de recourir à de « véritables » clients plutôt que d'anciens inspecteurs d'hôtel pour dresser un constat pertinent de l'état de l'hôtel, de ses installations et de la qualité du service fourni. La participation de clients dans le programme de contrôle de la qualité permet non seulement aux clients de SLH d'être plus impliqués dans le processus, mais aussi aux hôtels de prendre des mesures selon l'avis et l'expérience des clients. Pour les hôtels, cela signifie que chaque client est un inspecteur potentiel.

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Latest offers

Book in Advance & Save 10% on the Best Guaranteed Rate

The Gray

Book at least 14 days in advance & save 10% on the best guaranteed rate. Full prepayment upon booking confirmation by credit card. Non refundable. No changes or cancellations allowed. Rate excludes 10 pct vat tax and Buffet breakfast.

Prix à partir de :

Euro 270 per room, per night, exclusive of 10% tax. Séjour de 1 nuits minimum.

Dates valides :

2nd March 2012 au 31st December 2012

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Family by SLH

The Gray

Rate includes daily american buffet breakfast and extra bed in room, fresh fruit basket and sweets in room upon arrival. Excludes 10 pct vat tax.

Prix à partir de :

Euro 330 per room per night Séjour de 1 nuits minimum.

Dates valides :

20th December 2011 au 31st December 2012

Book this offer