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A modern design hotel with an old soul in South Kensington

There’s more than a hint of Victorian whimsy about The Ampersand Hotel – a grand boutique with a few surprises up its sleeve. Filled with vintage curiosities and oozing contemporary elegance, it takes its design cues from London’s most famous museums. The striking lobby is a cool, monochrome space. Drawing rooms feature colourful furnishings and quirky décor, while the majestic, wrought iron staircase leads to luxury bedrooms – referencing the V&A, Royal Albert Hall or Natural History Museum.

Read more[SPLIT]Read less

You could hark back to the hotel’s heyday and take afternoon tea in one of the drawing rooms. With sweeping windows they’re perfect for people watching in summer, while a log fire burns in colder months. When it’s time for dinner, Apero serves Mediterranean cuisine in the old hotel cellar.

To see the inspiration behind The Ampersand’s eclectic style, you won’t have to travel far. London’s famed museum district is close by. Shoppers will be well served too, with some of the capital’s finest designer boutiques nearby in South Kensington and Knightsbridge. And speak to the hotel reception - they make it their business to be ‘in the know’ and can even help with Hyde Park running routes and horse riding.


Enjoy your stay!


111 Rooms |  6 Floors |  2 Restaurants | 

4.7 /5

983 reviews

City

City Centre

Modern

Modern Design

Pet

Pet Friendly

Our rooms

Single Room


Sleeps 1
Double
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Small Double Room


Sleeps 2
Double
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Superior Room


Sleeps 2
Double
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Deluxe Room


Sleeps 3
King
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Deluxe Studio


Sleeps 3
King
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Suite


Sleeps 3
King
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show all

Ratings

Quality Assured

Mystery Inspected

Global Rating

4.7 /5

4.7

983 reviews

INVITED Rating

4.8 /5
4.5 /5
Tripadvisor score 4.5

4.5

4912 reviews

INVITED Reviews

100 %

of reviewers would recommend this hotel


5

central location friendly people

beautiful property, comfortable bed

By Elizabeth Mar ’24 Trip Type Business


5

Lovely room especially the beautifully comfortable beds!

Spacious room, comfy beds and lovely toiletries! They made such an effort when I said my birthday was coming up and sent a few sweet treats! had an incredible sleep after the super comfortable bed! tasty breakfast and would definitely stay again!

By Nehal Feb ’24 Trip Type Couple


5

Comfortable and cozy!

The room is very well built, complimentary itens in the mini-fridge and with a unbelievable comfy bed! The bathroom's heated floor was a very nice luxury feature! Normal size bedroom for a London hotel, but a pretty big bathroom space. Staff was fast and kind! Overall pretty happy!

By BRUNO Feb ’24 Trip Type Couple


The Ampersand Hotel, United Kingdom

4.8

(based on 73 reviews)

100 %

of reviewers would recommend this hotel


5

central location friendly people

beautiful property, comfortable bed

By Elizabeth Mar ’24 Trip Type Business


5

Lovely room especially the beautifully comfortable beds!

Spacious room, comfy beds and lovely toiletries! They made such an effort when I said my birthday was coming up and sent a few sweet treats! had an incredible sleep after the super comfortable bed! tasty breakfast and would definitely stay again!

By Nehal Feb ’24 Trip Type Couple


5

Comfortable and cozy!

The room is very well built, complimentary itens in the mini-fridge and with a unbelievable comfy bed! The bathroom's heated floor was a very nice luxury feature! Normal size bedroom for a London hotel, but a pretty big bathroom space. Staff was fast and kind! Overall pretty happy!

By BRUNO Feb ’24 Trip Type Couple


4

lovely hotel with great staff

I loved the room and the little extra touches-free mini bar and real milk!macarons and nice products in the bathroom

By Lucie Feb ’24 Trip Type Business


4

Staff really attentive, offering a fabulous service before + during our stay

Both hotel facilities and its central location were ideal. The staff were attentive, looking to help in anyway both in advance of our stay and during it. The SLH offer not only offered a great price but some welcoming perks such as few glass of champs.

By Marcelle Feb ’24 Trip Type Business


5

beautiful hotel with amazing customer service

beautiful decor inside hotel and room, nothing was too much trouble. so many hotel staff there to help you.

By Kate Jan ’24 Trip Type Business


4

Many of the staff members were great and friendly

Left some belongings, housekeeping and concierge helped recover

By icarus Jan ’24 Trip Type Friends


5

brilliant location and huge bed

huge bed, convenient location for tube, royal Albert hall and museums, appreciated the upgrade, good breakfast.

By Paul Dec ’23 Trip Type Business


5

Will Come back again and again

The service is great

By Merrill Dec ’23 Trip Type Business


5

Perfect for a weekend away in London

The hotel staff couldn't have done more for us, especially those on reception. I couldn't fault this hotel. The room was beautiful and I loved the underfloor heating! Lovely bathroom robes and a beautiful view over South Kensington.

By Rachel Nov ’23 Trip Type Couple


5

Excellent hotel for business or family stay in Central London

The Apersand service and quality never fails to impress - this chic, good value hotel is a must stay in London.

By Paula Nov ’23 Trip Type Business


5

London Luxury

I was look after, right from the friendly and kind check in through to my bags being carried out after checking out two nights later.

By DrJo Nov ’23 Trip Type Business


5

Beautiful decor, great location, attentive staff, consistently good

It's great to get 'Welcome Back' touches. Feels very personal.

By Nigel Oct ’23 Trip Type Business


5

Always love staying here!

They are always so welcoming.

By Merrill Sep ’23 Trip Type Business


5

excellent location, facilities and staff

superb service

By Andrew Sep ’23 Trip Type Couple


5

Great location, lovely decor and rooms, and staff that are right on point

Lovely room

By Nigel Aug ’23 Trip Type Business


5

fine experience

excellent beds, friendy staff, the doorman stands out.

By Khai Aug ’23 Trip Type Business


5

very comfortable

room was upgraded

By Stuart Jun ’23 Trip Type Business


5

lovely hotel

warm welcome at check in. lovely room with complimentary soft drinks.

By Sue Jun ’23 Trip Type Couple


5

Great stay

Very attentive staff and a very nice ambiance to the hotel.

By Richard Jun ’23 Trip Type Couple


5

Wonderful as always!

I needed the room for convenience and quiet work, but the comfort, amenities and staff made it more than just a functional stay!

By Merrill Jun ’23 Trip Type Business


5

We loved the room and the restaurant and the staff are excellent

beautiful dinner and large suite with a balcony

By Lucie May ’23 Trip Type Business


5

Great location, friendly and welcoming staff and comfortable rooms.

We stayed for 2 nights and were treated to an upgrade to a suite on the fifth floor. Overall the Ampersand is a peaceful oasis in South Kensington - so close to the underground, museums, parks and other attractions. Would recommend.

By Melanie Mar ’23 Trip Type Couple


5

I cannot fault this hotel

Wonderful staff - so friendly and professional, and ready to help in all circumstances. Very quiet, comfortable bedrooms. Delicious breakfast. Great location. Would definitely recommend.

By Philippa Mar ’23 Trip Type Family


5

Great Location and Extras

The location is excellent - steps away from a tube statin with 3 lines. The staff is extremely helpful and the hotel provides some nice extras. Unlimited soft drinks, water and juice in your room as well as snacks are a lovely perk! The only challenge was a temperamental thermostat in the room which Read more[SPLIT]Read lesskept things a bit warm.

By Cynthia Jan ’23 Trip Type Individual


5

A haven of calm elegance next to museums, shops and the tube

We loved our room with its bath in the bedroom window. The breakfasts here are always something special.

By David Jan ’23 Trip Type Couple


4

A very welcomming hotel, witha great location in a very nice area of London

Great staff & realy great vegan porrage at breakfast.

By AdamDamian Nov ’22 Trip Type Individual


5

Lovely hotel, super location and very nice staff. I have stayed 3 times and it just gets better!

Wonderful large luxurious bedrooms and excellent bathrooms- great shower!

By Lisa Oct ’22 Trip Type Family


5

Our Home For The Proms!

Lovely room. Attentive & polite staff - a short walk to The Royal Albert Hall. South Kensington Tube and many good restaurants - plus Kensington Chimes Music Shop - all on your doorstep. What's not to like.

By Geoff Sep ’22 Trip Type Couple


5

A really nice welcoming hotel in a great location.

The complimentary glass of champagne for SLH club members is a lovely touch. Breakfast is excellent.

By Paul Aug ’22 Trip Type Couple


5

Perfect location, intimate atmosphere

Unasked for room upgrade

By Daniele Aug ’22 Trip Type Family


5

It went by like a breeze

Efficient and pleasant reception staff. Lovely barista at breakfast. Thanks to my current invite status lovely room upgrade. Area for improvement: air conditioning. It was pulsing arctic air on my bed not matter at what temperature you tried to set it. Lovely hotel for business, friends, solo travelRead more[SPLIT]Read less.

By Laura Jul ’22 Trip Type Friends


5

Great location and good service

Staff made our stay very pleasant from arrival to departure, including extraordinary helpfulness when needed

By Peter Jul ’22 Trip Type Couple


5

Pleased to find on our return after 3 years that standards have been retained. D

Helpful and prompt reception staff. Style of public areas..

By Peter Jul ’22 Trip Type Individual


4

Fabulous position

We enjoyed the decor and the position of The Ampersand. Local restaurants are fabulous as is access to tube.

By Jillianne Jul ’22 Trip Type Friends


4

A charming hotel in a nice area.

We enjoy decoration and friendliness of staff.

By Anne-Sophie May ’22 Trip Type Family


5

Beautiful friendly hotel and great food

Lovely rooms, great customer service and good beds

By Lucie Apr ’22 Trip Type Couple


5

Another sublime stay at Ampersand

The staff are just truly amazing, so friendly and helpful.

By Grant Jan ’22 Trip Type Business


5

Beautiful hotel and rooms, food is fantastic and

Beautiful hotel and rooms, food is fantastic and staff friendly and helpful. Luxurious rooms and beautiful decor.

By Lucie Dec ’21 Trip Type Couple


5

Nice balance of COVID secure whilst retaining a lovely informal but very upmarket atmosphete

Very nice

By Nigel Sep ’20 Trip Type Business


5

Great stay at an incredible price

We stayed 3 nights in two rooms, a deluxe room and a superior room. Both rooms were spacious (especially for London) and had excellent beds with plugs on both side tables. The mini bar was refreshed daily and the bathrooms were cleaned/refreshed twice daily including at turn down. I can't overstate Read more[SPLIT]Read lesshow nice these rooms were for being in central London at this price point, an absolute steal, especially including the extras mentioned above and the quality of robes, towels, linens, bath products, etc. Each room also had its own segregated wifi which meant lightning fast speeds and also came with light controls via the TV if tech is your thing! The Times was also delivered daily and you could send laundry out to be pressed if needed. Overall the room experience was excellent and punched well above its price point. We did have one night where we heard folks stomping in the room upstairs, but that seemed to be a one-off and the room was otherwise very quiet. Check-in and check-out were friendly and efficient as was service throughout, including everyone form doormen (offering suggestions and carrying bags, providing umbrellas, etc.) the front desk staff, and cleaning crews who were always there with a smile and to ask if you needed anything. They even sent along a special plate of treats for my dad's b-day! The rest of the property was well appointed. There were several spaces to just relax and what appeared to be a beautiful tea, though we didn't participate. The gym was also fine, with only a few machines, but that was enough as I was in there 3 times and never saw another guest. The only drawback I thought was the basement restaurant where service and the food was a tad lacking. Location wise this was perfect for us, across the street from South Kensington station (circle/district and Piccadilly) but on a quieter side street. This enabled us to get anywhere throughout the city quickly while being away from the touristy crowds (well as much as you can be in London.) I'd highly recommend staying at this location and property again.

By Ryan Feb ’20 Trip Type Family


5

Best Place to stay in London

As it was my wife's birthday weekend, I told the staff during reservation. When we got there there was a little welcoming treat to say happy birthday to my wife. That was a nice touch and very special.

By Modestus Feb ’20 Trip Type Couple


5

Excellent hotel and excellent location

Perfect for weekend getaways, location perfect being very close to subway. Very good service and breakfast was also great. Stayed in deluxe room and side of that room also very good for weekend getaways.

By Minna Feb ’20 Trip Type Couple


5

Great location, and a friendly hotel

.

By HeleneDomingo Dec ’19 Trip Type Couple


5

A home from home in London

The Ampersand is a lovely hotel in a great location. The welcome is warm and genuine. Service great in all settings. Rooms well appointed. Great breakfast with plenty of fresh food.

By Paul Dec ’19 Trip Type Couple


5

Absolutely beautiful five stars

Amazing location

By Sandra Dec ’19 Trip Type Family


5

Wonderful style

Breakfast with a view of the blue sky

By Asfrid Dec ’19 Trip Type Couple


5

Excellent

Great staff and super helpful ! Loved the hotel and the location and will definitely stay there again

By Dima Oct ’19 Trip Type Business


4

Very good hotel, compact, friendly environment.

Very good services in general, including professional and friendly reception.

By Marcela Oct ’19 Trip Type Couple


5

great location and nice hotel

Got impressed for the hotel design and good service of employees. best location

By jiantao Sep ’19 Trip Type Business


5

Quintessential SLH property

Warm welcome in all settings. Great breakfast with fresh food.

By Paul Sep ’19 Trip Type Couple


5

Great stay

Perfect service, ideal location, nice staff, good food.

By Geert Jul ’19 Trip Type Couple


5

Attentive service in luxury surrounds

This is our second stay at The Ampersand Hotel as a family of 4. Both times we have had interconnecting rooms which works brilliantly. Rooms are very stylish and tasteful, with a feeling of modern luxury. Staff are courteous and helpful at all times. The location is fantastic- right in the heart of Read more[SPLIT]Read lessSouth Kensington, literally 100m from the tube station and multiple fantastic cafes and restaurants. The breakfast is beautiful, with everything you could hope for. I can't wait to stay here again!

By Kate Jul ’19 Trip Type Family


5

Another great stay at the Ampersand

We love the Ampersand. The staff are all wonderful from initial check-in to departure. The Science Afternoon Tea is also truely spectacular

By Graham Jul ’19 Trip Type Couple


5

Great home from home in London

Another great stay at the Ampersand. Warm welcome on arrival and great service in all settings. Particularly enjoy the breakfast made with fresh produce.

By Paul Jul ’19 Trip Type Couple


5

A very pleasant surprise!

I ended up at the Ampersand because my usual hotel was fully booked, and I loved it. Well trained, friendly staff, nice clean rooms, great location with many shops and little caffés around the corner. Own restaurant very nice with lovely menu and nice wine. I have food allergies and staff went out of Read more[SPLIT]Read lesstheir way to make me a delicious breakfast. Easy to walk to museums and tube gets you all over town. Will stay again.

By Miriam May ’19 Trip Type Individual


5

A hotel with the X factor

The Ampersand ticks the boxes for all discerning guests and then some. Nothing is too much trouble for the staff. A really nice pied a terre in the capital.

By Paul May ’19 Trip Type Individual


4

Very good location, nice hotel, the bed not very good, nice room and bathroom. Poor welcome and departure.

Bathtub in the bedroom

By Cinzia Apr ’19 Trip Type Couple


5

very nice, great price. Great staff

very good staff,

By Don Mar ’19 Trip Type Business


5

Very nice hotel.

Location, guest service, water in the room, big bathroom with shower.

By Silvia Feb ’19 Trip Type Individual


5

Charming hotel with great staff

Comfortable, elegantly designed hotel in good location with friendly, efficient staff ready to help and make your visit run smoothly.

By Paula Feb ’19 Trip Type Business


4

Excellent stay

The front office staff was quite helpful when we had to stay 2 extra nights unexpectantly due to my wife 's illness. It was arranged quickly with no fuss

By Anthony Jan ’19 Trip Type Couple


5

Incredible Boutique Hotel in the best London Location

This boutique Gem is incredible - the location is close to everything yet you don't feel like youre in the hustle of a major city - it felt like home everytime we got there and I just love it! Seriously, we have found our forever London Hotel and can't wait to return. Everything from the greeting, Read more[SPLIT]Read lessthe champagne, the breakfast, to the way the bathroom door closes is perfect!

By Iwona Jan ’19 Trip Type Couple


5

Welcoming and helpful staff across all areas

Great bathroom and shower

By Robert Jan ’19 Trip Type Couple


5

Great for a short business stay

The hotel staff are so hospitable and friendly. Love the bathtub and the heated floors in the bathroom. WiFi is excellent for working. Great location.

By Nadeen Dec ’18 Trip Type Business


5

Nothing to complain!

Everything went well and smoothly.

By Tommi Dec ’18 Trip Type Couple


4

Comfortable stay

Too hot in room to sleep Slow drinks service in lounge Everything else good

By Richard Dec ’18 Trip Type Business


5

Very enjoyable stay

Enjoyed our stay very much. Very nice room, well treated. Very good breakfast highquality materials. More vegetables would be appreciated. Very comfortable sitting areea. Very good WiFi.

By Rivka Nov ’18 Trip Type Friends


4

City hotel with comfort

Warm welcome at arrival

By Yasuyuki Nov ’18 Trip Type Couple


5

Very good service and nice quiet location however still only 25min from Heathrow airport

Nice breakfast

By Hannu Nov ’18 Trip Type Couple


2

Better 5* hotels elsewhere in London

Must win the award for the smallest hotel room(s) ever. No upgrade either with usual excuse “fully booked” although the restaurant(s) were pretty empty.

By Simon Oct ’18 Trip Type Individual


5

Quintessential boutique hotel in a great location.

Nothing is too much trouble for the friendly, courteous staff.

By Paul Oct ’18 Trip Type Family


5

FEELING HOME

I love the special feeling of arriving home! This is how I feel every time I check-in. Staff i very friendly but professional at the same time.

By Cristina Oct ’18 Trip Type Individual


5

BEST Location in London!

Young and helpful staff. Hip and fun decor in a fantastic neighborhood. Wonderful, comfy room and I recommend getting a larger room (Deluxe or Studio). Heated floors in the bathroom were the BEST!

By Katie Sep ’18 Trip Type Couple


Key Features

Air
Air conditioning
Family
Family friendly
Restaurant
Restaurant
Room
Room service

All Hotel Features and Services

  • Gym
  • Meeting rooms
  • Business services
  • 24-hour security
  • Air conditioning
  • Elevators
  • Safe deposit box
  • Bar
  • Family friendly

All Hotel Features and Services

  • Gym
  • Meeting rooms
  • Business services
  • 24-hour security
  • Air conditioning
  • Elevators
  • Safe deposit box
  • Bar
  • Family friendly
  • Pet Friendly
  • Fire safety compliant
  • Full service housekeeping
  • 24-hour front desk
  • Security
  • Restaurant
  • Wi-Fi in public areas
  • Free Wi-Fi

Food And Drinks

Hotel guests and locals alike flock to Apero at The Ampersand. The décor is hip, the atmosphere is buzzing and the cooking is distinctly Mediterranean. Bartenders are also on hand to mix up a signature cocktail or two. If you just can’t wait until dinner, the hotel serves Afternoon Tea in the Drawing room during the day.

The Drawing Rooms

Served Meals: Lunch This is where the one-of-a-kind and award-winning Science Afternoon Tea is served with a mix of exciting and curious dishes from jellies served in petri dishes to chocolate spacemen and dinosaur biscuits. There is also a special Kid Sci-Fi Tea for younger scientists offering a special selection of children favourites including mini hot dogs and rocket cheese straws and sweet treats like brioche and jam sandwiches and hot chocolate. Advance bookings are recommended.

Apero

Served Meals: Breakfast, Lunch, Dinner Tucked beneath the Victorian cellar arches of The Ampersand Hotel brings a shot of fresh Mediterranean style to the heart of South Kensington. In Apero you can join us for our Jurassic themed Afternoon tea taking its cue form a time when dinosaurs roamed the earth.

Location of your stay

Hotel Address

The Ampersand Hotel

10 Harrington Road

London

SW73ER

England

United Kingdom

Check in:

1400

Check out:

1200

What3words location:

shots.paused.puddles

Where is it?

10 miles to airport City Airport

12 miles to airport Heathrow Airport

23 miles to airport Gatwick Airport

38 miles to airport Luton Airport

41 miles to airport Stansted

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