Membership Benefits
Tailored Service
All of your preference information will be used by over 500 Small Luxury Hotels of the World to personalise your stay. You are encouraged to express yourself! The more details you provide, the more we can tailor your stay to suit your exact requirements.
As a guest of Small Luxury Hotels of the World, you will be afforded the warmest of welcomes at the hotel and experience the very highest level of personalised service during your stay.
Whenever you make your reservation as a Club member, you can enjoy the benefit of a complimentary room upgrade*
Join The Club, and you will also receive a unique membership card and receive monthly e-newsletters that highlight special offers and experiences.
* subject to availablity at check-in
What is The Club Concierge?
Exclusive to Club members, The Club Concierge is a privileged service which provides members with access to the world's leading clubs, restaurants, hotels, venues and events.
The service, which comes at a small charge linked to the nature of the request, is available at two levels. Silver membership is open to all members and provides you with ticketing for fashion, arts and sporting events, while Gold membership is available to those who have made at least one Club booking, and the benefits extend further to include restaurant reservations, personal shopping, customised city tours and entry into exclusive events and parties.
So, if you are looking for the best seats in the house at a Broadway show, a reservation at your favourite table at an exclusive Paris restaurant or tickets to the Wimbledon Tennis Championships, let The Club Concierge take care of all the arrangements - leaving you with more time to enjoy your stay!
The Club Concierge is presently available to Club members wishing to use the service in London, New York, Rome, Venice, Sydney, Madrid, Barcelona, Côte d'Azur and Paris.
How does it work?
The Club Concierge service is available exclusively to Club members. If you have not registered yet, then please click here.
The service is straightforward and easy to use. Simply communicate your request via telephone on +44 (0)208 962 8188 (Monday to Friday, 10.00am to 6.00pm UK time) or e-mail concierge@slhclub.com. A dedicated 'Lifestyle Enhancer' will then liaise directly with you and ensure that all arrangements are carried out smoothly.
Exclusive offers
The Club of Small Luxury Hotels of the World is delighted to be able to share with its members a specially selected collection of exclusive offers. Whether it is a rejuvenating spa treatment in the Maldives, a West End show in London, or wine tasting in New Zealand, you can be assured of a wonderfully luxurious experience.
To view these exclusive offers, as well as other special offers from around the world, please click here.