1. The prize draw begins at 12:01 AM EST on 1 December 2015 and ends at 11:59 PM EST on 14 February 2016.
2. Every agent that becomes a member of the Small Luxury Hero programme between the above stated dates will be automatically entered into the draw.
3. The prize to be won is one of 25 USD1,000 SLH gift certificates.
4. The winners will be picked at random from all submissions once the competition closes and will be notified by 16 March 2016.
5. By accepting the prize, the winner agrees to take part in reasonable publicity related to the promotion
6. The prize cannot be transferred.
7. SLH Gift Certificates are issued in USD Dollars and are subject to the Terms and Conditions available at http://www.slh.com/gift-certificates/terms-and-conditions. They are only valid if displaying a voucher number, holographic strip and date stamp.
8. SLH Gift Certificates may only be used for whole or part payment for room bookings at any participating SLH Hotel. This will be in exchange for the provision of either (a) any accommodation, services or benefits equivalent in value to its full face value or (b) a composite 'experience' or package of accommodation, services or benefits as described on www.slh.com and they, or any combination of them, are referred to in these terms and conditions as "the benefits”.
9. SLH Hotels participating in the redemption of SLH Gift Certificates and provision of the benefits are those identified as such on www.slh.com at the time when the SLH Gift Certificate is presented for redemption. Redemption will always be subject to the availability of the participating SLH Hotels.
10. All room bookings using a SLH Gift Certificate must be pre-booked (online at www.slh.com). SLH Hotels will require a credit card deposit when taking a booking for accommodation. The SLH Gift Certificate(s) must be presented upon check-in at the SLH Hotel prior to any services being used. Altered, photocopied or reproduced SLH Gift Certificates are void. SLH reserves the right not to accept damaged or defaced certificates.
11. In the event that the value of the SLH Gift Certificate does not cover the full cost of the accommodation, food, beverages or other services provided by the SLH Hotel then the balance must be paid by the redeemer of the SLH Gift Certificate to the SLH Hotel in cash or by valid debit/credit card and the SLH Hotel may require a valid debit/credit card deposit for such costs when accepting a reservation or redeeming the SLH Gift Certificate.
12. SLH Gift Certificates may not be exchanged wholly or partly for cash nor will any change be given. They are valid for 15 months from the date of issue and may not be redeemed beyond that period.
13. Your use of Gift Certificates at certain destinations may be subject to government approvals, regulations, restrictions and applicable taxes of the respective destination.
14. An SLH Gift Certificate may be redeemed once for its full face value within its period of validity at an SLH Hotel in exchange for the benefits.
15. If the SLH Gift Certificate is issued in a currency other than the official currency of the SLH Hotel at which it is redeemed then it will be converted at full face value into the official currency of the redeeming SLH Hotel at the prevailing foreign exchange rate then offered by that SLH Hotel.
16. Any accommodation reservation made at an SLH hotel involving an SLH Gift Certificate will be subject to the standard SLH Reservation Terms and Conditions which are set out at www.slh.com/terms and to the terms and conditions of the chosen SLH Hotel which are available from it on request.
17. SLH acts solely as the issuer of SLH Gift Certificates and upon redemption of the SLH Gift Certificate the legal contract for provision of the benefits and any other services is made with the SLH Hotel which thereafter assumes full responsibility and liability for the provision of such benefits and any other services and it is a condition of the sale of the Gift Certificate that SLH has no liability whatsoever for the provision of any benefits or any related issues or consequences.
18. Any use of the SLH web-site www.slh.com or any related SLH web-site will be subject to the policies, terms and conditions displayed on or accessible from the web-site.
19. Details regarding how to enter as published form part of the terms and conditions. It is a condition of entry that all rules are accepted as final and that the competitor agrees to abide by these rules. The decision of the judges is final and no correspondence will be entered into.
20. SLH reserves the right to end this survey earlier than the stated closure date
21. Small Luxury Hotels of the World has the right to update these terms and conditions.
22. Other terms and conditions may apply.