Information SLH collects from you
What is a cookie?
A cookie is a small text file that is sent to, and stored on, your computer, smartphone, tablet or other device when you visit a website, such as slh.com, or use an app.
Cookies are useful because they allow a website to recognise whether a user has visited it before and, if so, to optimise the user’s experience.
The information we collect from cookies allows us to profile visitors to our website or app and can help us provide them with a better experience. For example, if they have previously looked at a particular hotel we store this information in a cookie and provide details of special offers and rates for that hotel on subsequent visits. Cookies can also record your selected preferences (such as currency) which we then use to tailor the website or app and the booking process for you.
The Cookies we set
We use a number of cookies and cookie types on our site and app.
Account related cookies
Login related cookies
Orders processing related cookies
Our site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a great experience on our site and app we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
SLH uses a number of suppliers who also set cookies when the SLH website and apps are used in order to deliver additional information and data about how people use our website. Our partners use this data on our behalf to allow us to optimise our pages, deliver the services we want them to provide and deliver personalised content to our users. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out from them, please see their individual privacy policies on their websites:
How you can manage your SLH cookies
The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for the SLH website, or app or any other website, you can do this through your browser settings. Your browser’s Help function will tell you how to do this but it usually involves going to the Privacy & Security section in Settings and selecting the option to disable or block the cookies you want to remove.
However, please remember that if you decline our cookies will not be able to take full advantage of certain personalised features that the SLH website offers.
More about your privacy
24 May 2018