Hotel Ai Reali

Comfortable and sophisticated. We were upgraded and it was wonderful

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Stayed in the Ai Reali for three nights prior to the start of my journey on the Orient Express. It was the perfect start to that journey, rather like staying on a private residence, with staff in attendance. Ai Reali is indeed ideally positioned, central yet detached and right beside a secondary canal. A beautiful and relaxed atmosphere to return to. Everything is as you would expect it to be in that private residence, beautifully maintained, great breakfast - I was happy to pay the extra amount to be able to enjoy freshly squeezed orange juice and a plate of wild berries. Nice bar and restaurant although being vegan I didn't dine in the restaurant (perhaps they will get around to introducing a vegan option on the menu, like the Orient express!). Spacious bedroom and bathroom. Then of course there was the staff. Sorry to keep on about it but they were, without exception, the type of staff one would expect to encounter in that private residence. I'm charmed with the Ai Reali but I note that they are only receiving requests for reservations up until 1st May 2018. I shall keep checking.

Wonderful location, just minutes away from the crowded street of Venice a quiet place.

I would be happy to recommend this hotel to anyone. The room was lovely; the location perfect and the staff highly professional and helpful. The hotel also hosts one of the finest restaurants in Venice. We had dinner there one evening and it was most likely the best dinner that we had in our two weeks in Italy. One of those weeks included a cooking course. I can't recommend this hotel enough.

When it comes to hotels and accommodation in Venice, there are so many to choose from, ranging from the usual larger chains, to lots of small boutique hotels which seem to vary in standard and facilities considerably. I spent some time sifting through different locations and hotels before choosing the Hotel Ai Reali. My wife and I were travelling abroad for the first time since having children (so over 12 years ago), and with Venice being such a romantic destination, I wanted to ensure I picked somewhere special. Spa facilities, Location and design were all important - I wanted somewhere which would be traditionally venetian. The Hotel Ai Reali did not disappoint. I had booked a Junior Suite and on arrival we received a warm welcome from reception and an upgrade to a Luxury Suite. True to their word, booking with Small Luxury Hotels of the World has its benefits... The room was grand - tall ceilings, chandeliers, antique furniture and a wonder marble bathroom with heated floors. The room was on the first floor with a balcony overlooking a canal – we had a bottle of prosecco waiting in our room on arrival, and it was lovely to be able to step outside on to the balcony with a glass and watch the gondoliers' go by. We stayed at the Hotel Ai Reali for two nights. The facilities are great – lovely spa and we treated ourselves to a Couples massage which was most relaxing. For breakfast, there was the usual buffet choice with hot food, cakes, fresh juice and pastries. Plenty to choose from and all very tasty. The hotel is in a terrific location – just minutes away from St Mark's Square and convenient for travelling to any part of Venice. The hotel staff were friendly and helpful. We had an exceptional time in Venice and the Hotel Ai Reali made our trip all the more comfortable and memorable. We would certainly recommend this hotel to others.

Ai Reali was exactly as described in the slh website! It was a tranquil place to come back to and extremely well located between the Rialto and San Marco. It was an easy exercise getting to the ferries for hour use to other islands, which is a must. Our room was spacious and beautifully equipped. I enjoyed having my own vanity!

This is the second time we have stayed at Hotel Ai Reali and we will definitely stay there next time we visit Venice. Our room was lovely with a separate sitting area and walk in wardrobe. The bathroom was beautiful. WiFi was complimentary and quite fast compared to other places we had visited this holiday. If we could mention just one minus it would be the temperature of the coffee at breakfast. We so love a hot cup of coffee first thing but it was very difficult to achieve this unless you arrived for breakfast very early This was a very minor matter and we cannot fault our stay otherwise. Thank you Ai Reali for making our stay very enjoyable. This was the final leg of a seven week holiday.

Our romantic visit to Venise was made perfect by staying at the Ai Reali. Can't get a better location in the middle of the main attractions while having a quiet and comfortable pied-à-terre. The personnel is amicable and reserved. The food is excellent.

A lovely hotel tucked away in a quiet corner of Venice. The water taxi brings you right to the front door - bliss! Perfect welcome from very friendly and professional staff. Rooms just right. Comfortable and quiet. Good size and just what you need at the end of a long day seeing the most beautiful city. Fortunately we booked dinner in the restaurant which was excellent. The waiters were charming and efficient. This hotel is well worth a visit. We would definitely stay again.

We reserved 2 rooms. Rooms romantic and lovely at first glance. We were informed that our room was "the finest in the hotel". Mattress (2 twins joined together) in our room was sprung/caved in center of bed, with resulting sensation of my wife and myself rolling to center and feeling that we had to climb up to more firm mattress edges all night long. Glass shower door in our room leaked copious amounts of water onto wood floor. We learned to create a towel dam outside shower before using. Mentioned these concerns to front desk personnel, they did not seem very interested. We tried to use the spa facilities, 25 euros! additional each for myself, my wife and our 2 daughters. We were informed that the spa was "very busy, come back later". We did not realize that reservations were required. We decided to pass. Front desk not very helpful with restaurant suggestions. They kept recommending the same 2 restaurants. When we were unable to obtain reservations for dinner on short notice, no additional options were offered. Hotel restaurant was full that evening. Pluses were hotel location, size of hotel, great cocktail bar/lounge and bartender with reasonably priced drinks, and tasty breakfast.

Hotel was excellent. Beautiful room, excellent service and great food. Fantastic location, I would highly recommend this hotel.

The location is great (close to Rialto and the boats) and the hotel is in a quiet area next to a small canal. The restaurant is excellent and the service very good. Staff at the reception were very friendly. The room was big with a lot of storage space (drawers, cupboards). The spa looked nice but we did not have time to use it. We would definitely go there again.

The hotel itself was beautiful. Our room (103) was large and very opulently furnished. The bed was very large and very comfortable - not too hard, not too soft, just right. The bathroom was well equipped with all necessities and luxuries. Breakfast was buffet, plentiful and tasty. It included salamis, hams, cheeses, hot bacon, eggs, etc. Big selection of breads and cakes. Teas, coffees, juices also. The organic yogurts were really fantastic. All of the staff were friendly, helpful and good humoured.They gave character to the hotel and made us feel welcome. The location was very central to sights, shops and very importantly - the Alilaguna boat stop (to/from Airport). We were beside a canal and it was interesting to be able to see the day-to-day activities of Venice (eg. how deliveries get made by boat, how rubbish gets collected, children being brought to school, venetians hurrying to work, etc). Complimentary computer and printer use for online flight check-in and printout of boarding passes was very helpful. Didn't have time to use the leisure facilities unfortunately. The choice of the piped music in the lobby/bar area was poor/non-descript. Difficult to please everyone, but some italian or classical music might have been nice.A small matter in the overall experience. Also, the hotel did not have draught beer.

We just came back from an amazing trip to Italy which was crowned by three night stay in incredible Ai Reali.Great Location,tastefully done big rooms(we felt like royalty in our room 305 with the patio),incredible amenities - dont miss out on visiting beautiful crispy clean spa on the 4th floor,live music bar and delicious restaurant on the 1st floor.Great breakfast. Out of four times we have been to Venice and stayed in its great luxury hotels, it is by far the best - quite, peaceful yet luxury and brand new.Done in typical Venice Grand style.Strongly recommend to everyone who would like to feel not like a tourist but a Very Important and Special Visitor.

We just stayed at the Hotel Ai Reali for 2 nights Sept 18&19, 2014 and it was wonderful. The staff was very helpful and the location was great-just minutes from the Rialto bridge. Our room was very spacious-would definitely stay again!

Nice Interior. Rooms Antique look, good size and space. Service is good. Location, not ease to find. A bit far from St Mark Square. Also if water high tide taxi not able to arrival in Hotel. Need to walk around 25-30mins From St Mark Pier with your luggage, cross the bridge and stairs, not ease. Or you can pay for the porter 5 Euro per luggage. Long walk to every where, by pass a lot of small street. Plus night time is a bit quiet and dark the area not much light on street.

This hotel has great great service. When I checked in I discovered I left one of my bags on the train (the one with our passports of course). The staff worked diligently to call the train station and police to retrieve the bag. The bag was not found initially and the staff helped me arrange train tickets to Milan to get a replacement passport at the U.S. Consulate the next day. Luckily later that evening some kind soul found my bag and called the hotel. The staff went out to the train station to retrieve the bag. They definitiely went above and beyond the call of duty. They saved my vacation! Also, their rooms are wonderful - clean and spacious. And their restaurant is probably the best in town with a great menu and wine selections (even our gondola driver recommended it). Needless to say, they get my highest marks!

For our first time in Venice, we couldn't have chosen a better hotel. On a small canal away from the tourist melee, Ai Reali offers first class service, large quiet rooms and a staff that goes beyond the call. After being there a few days, we realized how nice it was to be away from the Grand Canal where the scrum is constant and large. Wonderful breakfast selection too. My only complaint was charge 20 Euros to swim in a very tiny pool. Really?

Great Hotel !! The best location, fantastic breakfast and good service. I recommend this hotel 100%

The hotel is located between the Realti bridge and San Marco, which are easily accessible by foot. The suite was large with beautiful antique furniture and a view of the canal. Most of the staff are extremely helpful. Both dinner and breakfast are very good.

A lovely hotel ideally situated to explore Venice. We had a Junior Suite which was lovely with a view over the canal. The breakfast was one of the best I have had in Italy. The staff were very friendly efficient and helpful. We ate once in the dining room and had an excellent meal. Two or three nights they have a pianist in the piano bar which made it very enjoyable. My only suggestion would be for them to provide some bottled water in the room.

Recently built in an old palazzo, the hotel boasts of beautiful rooms in Venetian style, yet so very fresh and "new". Excellent dining: we reserved the place for the New Year dinner and with all our vast expetience in Italian cousine found the food marvellous. The hotel staff is very good and often is surprisingly enthusiastic to serve your needs, which can be attributed partly to the young age of the hotel, but also to good management and generally a good atmosphere.

Great location, centrally located but set back so quiet, Venetian renovation. Large room and bathroom. Breakfast did not have a toaster. Hotel did not allow for earlier check in.

A beautiful stay in Venice complete with all the lovely touches. Marble, fine china, amazing coffee, great service, canal location and beautiful room. We thoroughly enjoyed our stay. Thank you!

This hotel reopened earlier this year after extensive remodeling and they did an excellent job. The rooms are large and extremely comfortable - and the chandeliers in the rooms are made from Murano glass. The staff was extremely knowledgeable and helpful. They also have an arrangement with one of the Murano glass factories and they called a private water taxi for our group to be picked up at the hotel and taken to the factory at no charge. I would also suggest taking advantage of the super-sized hot tub and Spa on the top floor

Centrally located between the Rialto Bridge and St. Mark's Square this hotel is a perfect location for a visit to Venice. The staff are knowledgeable, friendly and very service oriented. The rooms are spacious and airy with very high ceilings. Bathrooms are all fully renovated; ours had a walk in marble shower. And don't miss dinner in their restaurant. The wait staff are friendly and will make suggestions for both food and wine, which should be followed. We were not disappointed. They also suggest other restaurants if asked. Again, we were not disappointed with their suggestion. Slightly off the beaten path, there is a water dock for private taxi. Cost to or from the airport is 120 Euro for the water taxi. Would definitely stay there again.

Absolutely enjoyed our stay in Ai Reali. Perfect location from which to walk to shops, restaurants, etc., and yet away from the hustle & bustle! The Hotel has been meticulously refurbished. We stayed in the Luxury Suite which was pure indulgence, and best of all, they have their own private water landing accessible by private water taxis, which is a plus when you have several pieces of luggage. We had dinner in the Alle Corone restaurant which in my opinion is one of the best fine dining restaurant in Venice!